Protect Your Information

We have recently seen an increase in fraudulent activity through phishing and spoofing scams via text message, phone, and email.

Be aware and be vigilant about not sharing your personal Mid Carolina Credit Union login information (User ID and Password for online banking, mobile banking, and Zelle). We will never ask you for any of your login information.

If you get a call from someone claiming to be Mid Carolina Credit Union (MCCU) and are asked for any MCCU login information to validate your identity or a transaction, that is a scam. If your caller ID shows our MCCU phone number, that could still be fraud. Caller ID spoofing is the practice of falsifying information about an incoming call on the receiver’s caller ID display. Scammers will manipulate the caller ID so that the call appears to be coming from a local or well-known phone number (like our MCCU number), making it more likely to be trusted or answered. If you get a call from our (803) 432-8521 number and the person on the line asks you for any MCCU login information, end the call immediately and call us directly.

To Protect Your Accounts and Safeguard Your Identity:

  • Never click unsolicited links or respond to suspicious texts, emails, or calls.

  • Ensure you are visiting the official Mid Carolina Credit Union website by hand-typing midcarolinacu.com.

  • Know you are talking to Mid Carolina Credit Union by calling the official phone number at (803) 432-8521.

  • If you’re unsure if a call or text is legitimate, hang up and call us directly.

As a Reminder, Remember These Helpful Hints:

  • Mid Carolina Credit Union will never call, text, or email you asking for your personal, account, or security information.

    • Such as your username, password, PIN, CVV code, full Social Security number or full debit/credit card, or other account information.

  • We’ll never take an action (like logging into your account online for you) for the sole purpose of generating a secure-access code and ask you to read that back to us to authenticate you.

  • We will never ask you to perform financial transactions such as withdrawing or transferring funds from your account into an unknown account.

  • Never verbally provide anyone with secure access codes you generate when logging into your account from a new device.

  • Only provide account or personal information when you have followed one of the following:

    • Called (803) 432-8521 (you initiated the call)

    • Opened a web browser and hand-typed midcarolinacu.com.

Remember, Mid Carolina Credit Union will never text, email, or call you asking for personal or account-related information. If you receive any suspicious calls regarding your accounts at MCCU, we encourage you to hang up and call us directly at (803) 432-8521. Do not use the call-back number on the phone because that may go back to the fraudster.

Please stay vigilant about protecting your personal information. You matter to Mid Carolina Credit Union — and we want to keep your accounts as safe and secure as possible.

How To Report Spam Text Messages

  • Copy the message and forward it to 7726 (SPAM)

  • Report it to the Federal Trade Commission at ReportFraud.ftc.gov

If You Recently Received a Text Message or Phone Call Claiming to be from the Credit Union and Provided Personal, Account, or Security Information, Please Contact Mid Carolina Credit Union Directly at (803) 432-8521.

OMNICOMMANDER